Definitions
For the purposes of these Terms and Conditions:
“Company” (referred to as “the Company”, “We”, “Us”, or “Our”) refers to ETERNA GROUP SDN. BHD. 202501045685 (1647093-W).
“Goods” refers to computer equipment, technology devices, accessories, and related products offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to ETERNA GROUP SDN. BHD., accessible from (insert your website URL if available).
“You” means the individual accessing the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.
Acceptance of Terms
By accessing or using our website and purchasing our Goods, You agree to be bound by these Terms and Conditions.
If You disagree with any part of these terms, You must not access the Service or purchase any Goods.
Orders and Payments
All Orders are subject to availability and acceptance by the Company.
Prices displayed on the website are accurate at the time shown but may change at our discretion.
Payment must be made in full before Goods are shipped or delivered.
We reserve the right to refuse or cancel any Order if fraud, unauthorized activity, or an illegal transaction is suspected.
Product Information and Availability
We strive to ensure all descriptions, images, and pricing of Goods are accurate. However:
• Errors or inaccuracies may occur
• We reserve the right to correct any errors without prior notice
• Product availability may be limited
• We reserve the right to discontinue any product at any time
Delivery
We will make every effort to deliver Goods within the estimated timeframe. However:
• Delivery times are not guaranteed
• Delays may occur due to courier issues, weather conditions, unforeseen disruptions, or factors beyond our control
Returns, Refunds & Cancellations
Please refer to our Return, Refund & Cancellation Policy for complete details regarding:
• Return eligibility
• Refund procedures
• Cancellation timeframes
Intellectual Property
All content on this website — including text, graphics, logos, product images, and layout — is the property of ETERNA GROUP SDN. BHD. and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, or use any content for commercial purposes without written permission from the Company.
Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any:
• Direct, indirect, incidental, special, or consequential damages
• Losses arising from the use or inability to use the Service
• Damages related to the purchase, use, or performance of the Goods
User Responsibilities
You agree to:
• Use the website only for lawful purposes
• Not engage in actions that may harm, disrupt, or limit the functionality of the Service
• Not interfere with the rights or experience of other users
Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Malaysia, without regard to conflict of law principles.
Any disputes arising from these Terms will fall under the exclusive jurisdiction of the courts of Malaysia.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of the Service after changes are posted signifies Your acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
ETERNA GROUP SDN. BHD.
Registration No.: 202501045685 (1647093-W)
Email: eterna-group@outlook.com
Phone / WhatsApp: 011-1326 8926
Address:
ETERNA GROUP SDN. BHD.
NO. 107, JALAN PUJ 3/9
TAMAN PUNCAK JALIL
BANDAR PUTRA PERMAI
43300 SERI KEMBANGAN
SELANGOR, MALAYSIA